Privacy Policy

At De La Fabrica, we are committed to protecting the privacy of our professional partners, corporate clients, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your business data when you interact with our platform, inquire about our wholesale textile production, or request a quote for custom-made towels.

1. Scope of Service (B2B Only)

De La Fabrica is a dedicated B2B manufacturer and wholesaler. Our services are exclusively intended for professional entities, including Marketing Managers, Housekeeping Managers, and Procurement Departments. We do not provide services to individual consumers (B2C).

2. Data We Collect

To provide high-quality European textile solutions and efficient lead times, we collect the following business-related information:

Contact Information: Name, professional email address (e.g., hello@delafabrica.com), and phone number.

Company Details: Company name, VAT number, industry, and billing/shipping addresses.

Project Specifications: Logos for custom branding, order volumes, and specific textile requirements.

Technical Data: IP address, browser type, and usage patterns (via cookies) to optimize our B2B user experience.

3. Purpose of Data Processing

We process your data based on the necessity to execute business contracts or to fulfill a legitimate interest in providing our professional services:

Quotation & Orders: To process requests for "Handdoeken bedrukken" (custom towels) and manage logistics for our 2-3 week delivery window.

Business Communication: To provide updates on production status or sustainability reports regarding our solar-powered manufacturing.

Optimization (AIO/SEO): To analyze how professional buyers navigate our site and to improve our visibility for search terms like "Hoteltextiel" and "Custom made handdoeken."

4. Data Retention & Security

As a European producer, we adhere to strict security protocols.

Security: We implement advanced technical measures to protect your branding assets and company data.

Retention: We retain business data for as long as necessary to fulfill our contractual obligations or as required by European tax and trade laws.

5. Sharing with Third Parties

We do not sell or trade your data. Information is only shared with trusted partners essential to our B2B operations:

Logistics Partners: To ensure rapid delivery of your wholesale orders.

Payment Processors: For secure handling of B2B invoices and transactions.

Legal Compliance: Only when required by law or to protect our rights as a manufacturer.

6. Your Rights

Under the GDPR, you have the right to access, correct, or delete your professional data. You may also object to the processing of your data for marketing purposes at any time.

7. Contact Information

For questions regarding this policy or to exercise your data rights, please contact our Data Protection Officer:

De La Fabrica Email: hello@delafabrica.com Website: www.delafabrica.com Specialization: European Custom Textile Production & Wholesale.